Philip Sachs

President at Altacima Group - North Andover, MA, US

Philip Sachs's Colleagues at Altacima Group
Philip Sachs's Contact Details
HQ
N/A
Location
North Andover, Massachusetts, United States
Company
Altacima Group
Philip Sachs's Company Details
Altacima Group logo, Altacima Group contact details

Altacima Group

North Andover, MA, US • 5 - 9 Employees
Management Consulting

AltaCima Group is a collaboration of professionals with expertise in Business and Customer Service operations and transaction processing, planning, and strategy. Our focus is on strategy, operations and implementing improvements that will increase operational and financial performance and balance Quality (customer satisfaction, and accuracy-getting it right the first time), Service (timeliness of response), and cost (productivity and efficiency).

Contact Center and Transaction Processing Operations (e.g. phone email chat web based transactions mail self service billing membership enrollment technical support help-lines distribution and fulfillment) Benchmark Reviews - Operational Assessments Organizational structure Process redesign Performance Improvement People strategy including hiring recruiting leadership planning Transaction Monitoring Service strategy Implementation support Buyer Services Vendor Identification Evaluation and Selection Contract SLA Development Vendor Management Outsourcing Strategy Training High Performance Management Techniques Line Management Operations
Details about Altacima Group
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Philip Sachs currently works for Altacima Group.
Philip Sachs's role at Altacima Group is President.
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Philip Sachs works in the Management Consulting industry.
Philip Sachs's colleagues at Altacima Group are Jaclyn Zozaya and others.
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