Healthcare Facility/Healthcare Services - Macquarie Park, NSW, AU
ProGroup Management Pty Ltd. registered as a company in 1996, is an SME which has been delivering quality solutions in the fields of Facilities Maintenance and Building Services Maintenance and minor works Construction Services in NSW since inception. From an office in Macquarie Park, it has established the necessary resources, systems and procedures to serve a range of clients with facilities in all suburbs of Sydney, and all regions across NSW, for State Government, Local Government and Educational facilities.ProGroup, as a small specialty organisation, has developed a unique, flexible and scalable approach by which it has been able to deliver a successful customer-focused solution. This solution is delivered by ProGroup's experienced and trade-qualified project managers and coordinators.ProGroup operates a dedicated Help Desk and Client Contact Centre manned with trained operators, 24 hours per day / 7 days a week from our Macquarie Park office location. The Help Desk operates with the latest software applications to ensure we supply the fastest and most efficient service to our clients. The Help Desk receives and manages the work request from our clients with the subsequent issue of work orders electronically to our employees and contractors. The on-site response times and subsequent completion of the work is also recorded electronically to ensure that we meet contractual requirements and KPI's with our clients.Our Services are directed toward preventative and reactive maintenance of facilities and assets, with a focus on building services including, carpentry and general building, electrical and data services, HVAC, fire and safety services, hydraulic services, security, cleaning and landscaping.
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ProGroup Management Pty Ltd is a leading provider of facilities maintenance and building services maintenance solutions in New South Wales, Australia. With over 20 years of experience, the company has established a strong reputation for delivering quality solutions to a range of clients, including state and local government, educational facilities, and private businesses. Based in Macquarie Park, ProGroup operates a dedicated Help Desk and Client Contact Centre, manned by trained operators 24/7. This ensures that clients can quickly and efficiently request services and have their work orders processed electronically. The company's experienced and trade-qualified project managers and coordinators are dedicated to delivering a successful customer-focused solution, with a focus on preventative and reactive maintenance of facilities and assets. ProGroup's services include carpentry and general building, electrical and data services, HVAC, fire and safety services, hydraulic services, security, cleaning, and landscaping. The company's unique, flexible, and scalable approach has allowed it to deliver successful solutions to clients across Sydney and all regions of NSW. With a strong commitment to quality and customer satisfaction, ProGroup Management Pty Ltd is the go-to provider of facilities maintenance and building services maintenance solutions in the region.
ProGroup Management is a small company that helps other businesses and organizations with things like fixing buildings, maintaining facilities, and doing small construction projects. They have been doing this since 1996 and have a team of experienced and qualified professionals who manage projects and coordinate work. They have a 24/7 help desk that uses modern technology to quickly and efficiently respond to client requests. They focus on providing good customer service and meeting the needs of their clients. They work with state and local governments, educational facilities, and other organizations in Sydney and across New South Wales.