Now partnered with over 200+ retailers across Australia, USA, and New Zealand, including brands such as Country Road Group, Adore Beauty, Princess Polly, PE Nation, DISSH, and Culture Kings. Refundid helps these retailers service their customers by giving them a range of return options. This includes the revolutionary instant refund, where Refundid fronts their refund within seconds of lodging their return online, at no risk to the retailer – It’s a win-win! For retailers, first and foremost, Refundid provides data and analytics to help reduce return rates. We have shifted what was once considered the 'necessary evil' into a strategy that helps retain more customers and acquire new ones. By providing automation and visibility to their customers, retailers can reduce their customer service inquiries and create efficiencies across warehousing teams. We are turning a pain point into an opportunity to create incremental value. With over 76% of customers looking at a returns policy before purchasing, Refundid has become a trust badge for customers, giving them the confidence to shop online, knowing that their post-purchase experience will be stress-free.

Website: https://refundid.com/

Employees: 18

HQ: N/A

Location: N/A, N/A, au

Revenue: Not Available

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Refundid is a revolutionary technology consulting company based in Sydney, Australia. Founded in 2018, Refundid provides e-commerce customers with instant refunds for their online returns. The company's innovative approach eliminates the traditional 2-3 week wait time for refunds, allowing customers to receive their refunds immediately, while retailers have up to 3 weeks to receive and inspect the returned items. This win-win solution increases customer confidence and loyalty, leading to improved key performance indicators for retailers. Refundid's cutting-edge technology and customer-centric approach have made it a game-changer in the e-commerce industry. With a team of experienced co-founders, including Joel Aaron, Brad Karney, Judd Katz, and Ilan Kessler, the company is committed to revolutionizing online returns and providing a seamless experience for both customers and retailers. By joining the Refundid community, retailers can improve their customer satisfaction, increase repeat business, and stay ahead of the competition. For more information, visit Refundid's website at refundid.com.

Refundid helps online shoppers get their money back right away when they return items. We give them their refund before they even send the items back, and we give the store up to 3 weeks to get the return and make sure everything is okay. This makes customers happier and more likely to shop with us again. Join us at Refundid and learn more at www.refundid.com.