RunGopher

Technology Consulting/Tech Services - N/A, N/A, au

RunGopher Details

Gopher is a technology that allows a client to quickly design a conversation flow, then simultaneously automate thousands of conversations with their customers, via text. A custom designed chat-bot over sms if you will. Gopher can conduct the initial phases of multiple conversations, triage, then transition high value interactions to a human operator who seamlessly continues the conversation. Salespeople are delivered pre-qualified hot leads. Support staff are relieved of mundane FAQs. Events managers can automatically coordinate and confirm registrations. Marketers can drive and track traffic through web sites, automatically offering discounts should customers fail to complete a sale. Operations managers can quickly convert customers from post to email communications. Charity officers can launch large scale, high acceptance appeals. And after a campaign, conversations are mined for emails, addresses and other key information, ready for updating a CRM. All through personalised conversations, with up to 80% response rates.

RunGopher logo, RunGopher contact details
Website: rungopher.com
Employees: 5 - 9
HQ: N/A
Location: N/A, N/A, au
Revenue: Not Available
Information Technology and Services
RunGopher Technologies
Email Providers

Gmail

Marketing Automation

Hubspot

Support and Feedback

Zendesk

Other

MailChimp SPF

Hosting

Flywheel

View All Technologies Used At RunGopher
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RunGopher is a Sydney-based technology consulting company that specializes in automating conversations between businesses and their customers. Their innovative platform allows clients to design conversation flows and simultaneously automate thousands of conversations via text, creating a customized chat-bot experience for customers. This technology can be used for various purposes such as sales, customer support, event management, marketing, and operations, and has been shown to deliver high response rates of up to 80%. RunGopher's platform is designed to seamlessly transition high-value interactions to human operators, providing salespeople with pre-qualified leads, relieving support staff of mundane FAQs, and enabling events managers to automatically coordinate and confirm registrations. Additionally, the platform can mine conversations for valuable customer information such as emails and addresses, making it an effective tool for CRM updates. With its cutting-edge technology and versatile applications, RunGopher is revolutionizing the way businesses communicate with their customers.

Gopher is a tool that helps businesses automate conversations with their customers through text messages. It can handle initial conversations, sort out important messages, and then pass them on to a human representative to continue the conversation. This makes it easier for salespeople, support staff, event managers, marketers, and operations managers to do their jobs. It also helps charity organizations reach out to people and collect information for their database. With Gopher, businesses can personalize their conversations with customers and get up to 80% response rates. It's like having a chatbot that can talk to customers and help them with their needs.

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