Alexis Simmons

Quality Assurance at Concentra Solutions - Americus, GA, US

Alexis Simmons's Contact Details
HQ
770-395-0988
Location
Company
Concentra Solutions
Alexis Simmons's Company Details
Concentra Solutions logo, Concentra Solutions contact details

Concentra Solutions

Americus, GA, US • 100 - 249 Employees
Management Consulting

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers' recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients' customers and prospects.

Call Monitoring Compliance Monitoring Agent Coaching Professional Services Quality Monitoring Risk Management Mystery Calling Actionable Business Intelligence Analytics Trend-Based Monitoring Consulting Services Surveys
Details about Concentra Solutions
Frequently Asked Questions about Alexis Simmons
Alexis Simmons currently works for Concentra Solutions.
Alexis Simmons's role at Concentra Solutions is Quality Assurance.
Alexis Simmons's email address is ***@concentrasolutions.com. To view Alexis Simmons's full email address, please signup to ConnectPlex.
Alexis Simmons works in the Management Consulting industry.
Alexis Simmons's colleagues at Concentra Solutions are Tosha Prather, Nandi Battle-Flagg, Nakethia Banks-Smith, Jakayla Durham, Shenita Wiggins, Andreika Paster, Geraldine Turnier and others.
Alexis Simmons's phone number is ["+12292557875","+12292558640"]
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