Kevin Mcgilligan

Support Technician at Mattersight Corp - Chicago, IL, US

Kevin Mcgilligan's Colleagues at Mattersight Corp
Brian Study

Chief Customer Officer

Contact Brian Study

Kristie ODonnell

Vice President of Solutions Architecture - Predictive Behavioral Routing & Analytic Solutions

Contact Kristie ODonnell

Brian Waligorski

director of data engineering, business intelligence

Contact Brian Waligorski

View All Kevin Mcgilligan's Colleagues
Kevin Mcgilligan's Contact Details
HQ
877-235-6925
Location
Austin, Texas, United States
Company
Mattersight Corp
Kevin Mcgilligan's Company Details
Mattersight Corp logo, Mattersight Corp contact details

Mattersight Corp

Chicago, IL, US • 250 - 499 Employees
SaaS

Mattersight helps premier brands have better conversations with their customers through enterprise-grade SaaS solutions for contact centers. With the industry's largest database of customer behavioral profiles and advanced analytics, Mattersight pairs customers to the agent best-suited to handle the customer's unique personality style. When customers and agents click, organizations gain improved conversation outcomes and measurable revenue growth. Healthcare, telco, financial, and retail enterprises rely on Mattersight to enhance conversations, boost agent performance, and gain operational efficiencies.

Analytics Big Data Customer Experience Customer Satisfaction Speech Analytics Predictive Analytics Call Recording & Screen Capture Performance Management Sales Collections Customer Retention Fraud Back Office Operations Call Center Contact Center Call Recording & Screen Capture Call Routing Software Personality Analysis Call Monitoring Compliance Sales Effectiveness Voice of the Customer Artificial Intelligence Machine Learning Agent Coaching Conversation Data Agent Desktop Capture QA Automation Behavioral Communication Training Call Storage & Retrieval Service & Support Productivity Outsourcer Performance Claims Data Security & Privacy Performance-Based Pricing Behavioral Call Routing Predictive Behavioral Routing Call Storage & Retrieval Service & Support Data Security & Privacy B2B SaaS Information Technology and Services Enterprise Software Network Solutions Information Technology
Details about Mattersight Corp
Frequently Asked Questions about Kevin Mcgilligan
Kevin Mcgilligan currently works for Mattersight Corp.
Kevin Mcgilligan's role at Mattersight Corp is Support Technician.
Kevin Mcgilligan's email address is ***@mattersight.com. To view Kevin Mcgilligan's full email address, please signup to ConnectPlex.
Kevin Mcgilligan works in the SaaS industry.
Kevin Mcgilligan's colleagues at Mattersight Corp are Jordan Tanner, Keith Niederhausern, Greg Marciciak, Brian Study, Mike Ashe, Kristie ODonnell, Brian Waligorski and others.
Kevin Mcgilligan's phone number is 877-235-6925
See more information about Kevin Mcgilligan