Michael Giannotta's Colleagues at RouteThis
Michael Giannotta's Contact Details
HQ
844-370-1732
844-370-1732
Location
Hamilton, Ontario, Canada
Hamilton, Ontario, Canada
Company
RouteThis
RouteThis
Michael Giannotta's Company Details
RouteThis helps ISPs and smart home companies revolutionize support for the connected home. Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.When used by support teams, RouteThis helps to:- Lower average handle times (AHT);- Increase first call resolution rates (FCR);- Reduce no fault found tech visits and product returns;- Increase Customer Satisfaction (CSAT) and more.
Frequently Asked Questions about Michael Giannotta
Michael Giannotta currently works for RouteThis.
Michael Giannotta's role at RouteThis is Director of Product.
Michael Giannotta's email address is ***@routethis.com. To view Michael Giannotta's full email address, please signup to ConnectPlex.
Michael Giannotta works in the Software industry.
Michael Giannotta's colleagues at RouteThis are Aaron Hall, Simon Au, Rajiv Chattopadhyay, Taryn Shulman, Yug Manavadaria, Stephen Cook, Mitch 'O''Donnell' and others.
Michael Giannotta's phone number is 844-370-1732