Emily Norton

Quality Assurance at Concentra Solutions - Americus, GA, US

Emily Norton's Contact Details
HQ
770-395-0988
Location
Company
Concentra Solutions
Emily Norton's Company Details
Concentra Solutions logo, Concentra Solutions contact details

Concentra Solutions

Americus, GA, US • 100 - 249 Employees
Management Consulting

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers' recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients' customers and prospects.

Call Monitoring Compliance Monitoring Agent Coaching Professional Services Quality Monitoring Risk Management Mystery Calling Actionable Business Intelligence Analytics Trend-Based Monitoring Consulting Services Surveys
Details about Concentra Solutions
Frequently Asked Questions about Emily Norton
Emily Norton currently works for Concentra Solutions.
Emily Norton's role at Concentra Solutions is Quality Assurance.
Emily Norton's email address is ***@concentrasolutions.com. To view Emily Norton's full email address, please signup to ConnectPlex.
Emily Norton works in the Management Consulting industry.
Emily Norton's colleagues at Concentra Solutions are Alexis Simmons, Tosha Prather, Nandi Battle-Flagg, Nakethia Banks-Smith, Jakayla Durham, Shenita Wiggins, Andreika Paster and others.
Emily Norton's phone number is ["6787935303"]
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