Nakethia Smith

Operations Supervisor at Concentra Solutions - Americus, GA, US

Nakethia Smith's Contact Details
HQ
770-395-0988
Location
Company
Concentra Solutions
Nakethia Smith's Company Details
Concentra Solutions logo, Concentra Solutions contact details

Concentra Solutions

Americus, GA, US • 100 - 249 Employees
Management Consulting

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers' recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients' customers and prospects.

Call Monitoring Compliance Monitoring Agent Coaching Professional Services Quality Monitoring Risk Management Mystery Calling Actionable Business Intelligence Analytics Trend-Based Monitoring Consulting Services Surveys
Details about Concentra Solutions
Frequently Asked Questions about Nakethia Smith
Nakethia Smith currently works for Concentra Solutions.
Nakethia Smith's role at Concentra Solutions is Operations Supervisor.
Nakethia Smith's email address is ***@concentrasolutions.com. To view Nakethia Smith's full email address, please signup to ConnectPlex.
Nakethia Smith works in the Management Consulting industry.
Nakethia Smith's colleagues at Concentra Solutions are Carmen Munoz, BIG Sister, Jeremy Griner, Wanda Goodin, Emily Norton, Alexis Simmons, Tosha Prather and others.
Nakethia Smith's phone number is 770-395-0988
See more information about Nakethia Smith