BIG Sister

Quality Specialist at Concentra Solutions - Americus, GA, US

BIG Sister's Contact Details
HQ
770-395-0988
Location
Company
Concentra Solutions
BIG Sister's Company Details
Concentra Solutions logo, Concentra Solutions contact details

Concentra Solutions

Americus, GA, US • 100 - 249 Employees
Management Consulting

Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers' recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients' customers and prospects.

Call Monitoring Compliance Monitoring Agent Coaching Professional Services Quality Monitoring Risk Management Mystery Calling Actionable Business Intelligence Analytics Trend-Based Monitoring Consulting Services Surveys
Details about Concentra Solutions
Frequently Asked Questions about BIG Sister
BIG Sister currently works for Concentra Solutions.
BIG Sister's role at Concentra Solutions is Quality Specialist.
BIG Sister's email address is ***@concentrasolutions.com. To view BIG Sister's full email address, please signup to ConnectPlex.
BIG Sister works in the Management Consulting industry.
BIG Sister's colleagues at Concentra Solutions are Jeremy Griner, Wanda Goodin, Emily Norton, Alexis Simmons, Tosha Prather, Nandi Battle-Flagg, Nakethia Banks-Smith and others.
BIG Sister's phone number is 770-395-0988
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