Logo

Unsubscribed Email Lists

Unsubscribed email lists contain email addresses of recipients who have opted out of receiving further emails from your campaigns. Managing these lists is crucial to comply with email marketing regulations and maintain a good sender reputation. It helps you avoid sending emails to those who no longer wish to hear from you.

Note

  • You can choose to exclude contacts reached out to in the past 90 days in your campaigns or sequences directly.
  • This means ConnectPlex won't message contacts who responded in the previous 90 days, including those who requested to 'unsubscribe.'
  • If you want to maintain a separate 'unsubscribe' list, you can do it manually and upload it to 'Unsubscribed Email Lists' in the 'Lists' section.
  • You can upload an 'unsubscribe' list if you prefer.
  • Generally, it's suggested not to be concerned about 'unsubscribe' requests unless you have a separate list of such requests. ConnectPlex automatically excludes recent responders, and globally, it excludes contacts who requested personal information removal across all clients.

For uploading unsubscribe email lists, please use the following steps:

  • Go to the "Lists" section and click on "Unsubscribed Email Lists."
  • Prepare a CSV file with columns "First Name," "Last Name," "Company Name," and "Email."
  • Download a sample template file.
  • Replace sample data with your own.
  • Upload the CSV file in the software.
  • Give Your List a Reference Name.
  • Revalidate and Save.