Computer Software - Paris, Île-de-France, France
Our vision is to take the interaction between brands and their customers to a whole new level: direct, authentic and simple.Our new product (B2B SaaS) allows the collection of ORAL spontaneous feedback, over the phone. Gone the endless satisfaction surveys with very low response rates.Right after the experience, consumers land on a web page that features a microphone. Pressing on it, they record their point of view. The way they want, no questions asked, spontaneously and in their own language. We capture and report the verbatim AND the tone of voice. Our clients can action the feedback like never before to improve the performance of their products and services.We have developed a proprietary artificial intelligence technology, awarded by ACL 2019, the first world conference in natural language processing 🏆. It enables the understanding of the voice and transforms it into key information to engage and retain customers. Our next product will offer consumers an immersive experience where they will actually feel like there are talking directly to the brand and being heard.If you are excited by this and would like to know more, drop us a line at
Gmail
Microsoft Office 365
Amazon AWS
Amazon SES
Bootstrap Framework