SaaS - Portland, OR, US
Product Manager for AskNicely - enabling businesses to collect and action customer feedback
AskNicely is the #1 Rated Customer Experience Platform for Frontline Teams. Measuring customer experience isn't hard, but improving it is. To win, you need your entire team focused and motivated to make every customer EXPERIENCE AWESOME. It's not easy. For people powered businesses, it means hundreds or thousands of frontline employees delivering their best, every day, for every customer. AskNicely is the world's first customer experience coach that fits in your pocket. Imagine a frontline staff member knowing how well they're delivering for each customer they serve and getting recognition or coaching in the moment to motivate performance for the next customer - all from their phone. Now copy and paste that picture across your entire frontline workforce and see them smile, just like your customers will :)The #1 Rated Experience Management Platform - G2Crowd
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