Information Technology & Services - Dublin, County Dublin, Ireland
TextServ offers the industry's easiest to use and most advanced platform for connecting businesses to customers using Mobile technologies and measuring the results.Our Advertising / Media Optimisation platform creates exciting ways for consumers to interact with Above and Below the line Advertising and measures the results and relative effectiveness of these campaigns. This provides extensive Market research re Advertising effectiveness and Consumer Engagement trends, enabling companies to track, manage and optimize their future Traditional, Social and Direct Response Advertising Campaigns.Our Customer Feedback platform is designed primarily for large multi-national companies who have many locations & markets dispersed around the globe. It is a multi-lingual platform that solicits and captures customer feedback right at the point of experience, when it's most relevant and insightful. It enables companies to gather, analyse, report and respond to customer feedback in real-time and to uncover valuable consumer insights. Customers send free format feedback via mobile SMS, E-mail, Web or Call Centers and our scalable Natural Language Processing engine then extracts the sentiment, topics and meaning from the unstructured feedback comments, uncovering those issues that are important to your customers, and to your business. We also solicit instant structured feedback through our mobile and web based survey solutions
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