Information Technology & Services - , Delaware, United States
ybotAgentlessMultilingualContact Centerybot simulates millions of customer service agents using Voice in 40 languages and Text in 6,000 languages.Automate up to 90% of calls and save up to 82.5% of costs annually.Core Features:* Integrates with most Cloud IVR, ERP and CRM systems* Deflects callers to self-solve their problems* Detects customer and intent and connects their details* Can scale to handle millions of calls* Optimized for accessibilityBenefits:* Up to 100% improved customer experience* Up to 99% reduction of call wait times* Up to 97% reduction of case handling costs* Up to 91% reduction for non-user call wait times* Up to 75% improved agent job satisfaction* 0% dependency on internal technical competencyybot. Why wait?
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