James Oddo's Contact Details

James Oddo's Company Details

Optimiz

Toronto, ON, CA • 5 - 9 Employees
Professional Services software

We are a digital optimization partner that delivers services and solutions across the AIOps spectrum. We started our journey focusing our services on Application Performance Monitoring (APM), Information Technology Service Management (ITSM) and Infrastructure monitoring. We have expanded into Event Correlation and ITSM Process Workflow Automation. Our services help simplify the process of managing your digital products and services, reducing Mean Time to Recovery (MTTR) and optimizing your customer's experience across all of your digital channels and customer touch points. So what do we do? Professional ServicesWe provide end-to-end services ranging from developing an operating model, Application Performance Monitoring (APM) strategy, through to architecting and configuring the right tool set.Health CheckWe perform an assessment of your current IT Ops model and solutions to provide recommendations that maximize value. Managed ServicesWe help monitor your applications. We work with you to build the capabilities that you need, both in a fully managed offering or hybrid model. At Optimiz, we know the importance of achieving optimal and reliable performance for your digital products and services. We built a Business Value Realization framework to ensure that you can continuously define, test, and validate with your customer experience top of mind.