Mike Smith's Contact Details

Mike Smith's Company Details

NOCDOC

Winston-Salem, NC, US • 100 - 249 Employees
Technology Consulting/Tech Services

We are your source for technology support services for your organization.Our services are delivered from our Global Service Operation Centers located in secure facilities with a dedicated team working around the clock. Our client intimate approach to providing support services works best when we are considered as an extension of your Information Technology Service operations.Our US Based Global Service Operation Centers provides Infrastructure and Network Operations, Service Desk, Security, Engineering, and Operational support services from Australia to Alaska and from the Personal Area Network to the Cloud.Our flexible and standards based approach for service operations was built on the ITIL framework that is repeatable and scalable and provides four key areas for alignment to your business needs. We Monitor, Manage, Analyze and Optimize your technology from small business to enterprise corporates across all verticals of business.Through tremendous growth and acquisitions, we continue to focus in the areas of 24x7 Infrastructure monitoring and management that includes, network, server, storage, security, backup, disaster recovery, from the personal area network to the data center and cloud. We can provide a shared or dedicated service desk with all team members background checked and HIPAA certified. Our service portfolio is built on a proven operational framework around the ITIL Framework, Help Desk Institute (HDI), and Project Management Institute (PMI) principles.